At Hestia Asesores Inmobiliarios, we are committed to protecting the privacy and security of our clients’ and users’ personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection regulations.
1. Information We Collect
We collect personal information that you provide directly when you contact us, request our services, or interact with our website. This data may include:
Full name
Email address
Phone number
Postal address
Information about properties of interest
Any other information you voluntarily provide
2. Use of Information
The collected information is used for the following purposes:
Managing and responding to your inquiries
Providing information about our real estate services
Sending commercial communications if you have given your consent
Complying with our legal and regulatory obligations
Improving our services and the user experience on our website
3. Legal Basis for Data Processing
Your personal data is processed based on:
Your express consent when providing your information
The execution of a contract or pre-contractual measures
Compliance with applicable legal obligations
Our legitimate interest in improving our services and ensuring platform security
4. Data Sharing
We do not share your personal data with third parties, except in the following cases:
When necessary for the provision of our services (e.g., with real estate agents or notaries under confidentiality agreements)
Compliance with legal obligations
Technology service providers that help us operate our website and communication systems
5. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, we cannot guarantee absolute security for data transmitted over the Internet.
6. User Rights
As a user, you have the right to:
Access your personal data
Rectify incorrect or incomplete information
Request the deletion of your data when it is no longer necessary
Object to the processing of your data for certain purposes
Request the portability of your data
Withdraw your consent at any time
To exercise these rights, you can contact us at in**@he***********.com or at our physical address [Company Address].
7. Cookies and Similar Technologies
Our website uses cookies to enhance the user experience. For more information, please review our [Cookie Policy].
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page and, where applicable, notified to users.
If you have any questions about this Privacy Policy, please do not hesitate to contact us.